Delivery & Return
At 1MART.Pk, we ensure that your orders reach you swiftly and safely, with a hassle-free return policy designed to give you peace of mind.
Delivery Options Overview
At 1MART.Pk, we understand the importance of reliable delivery for your technology needs. We offer a range of shipping options to suit your requirements, ensuring your products arrive quickly and safely. Choose from standard delivery for cost-effective shipping, or opt for expedited services for faster delivery times.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 3-5 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From $35 |
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Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
At 1MART.Pk, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a straightforward exchange and return policy to ensure a hassle-free experience.
The product is not accepted back if at least one of the components is missing:
- You may return items within 14 days of receiving your order.
- Products must be in their original condition, unopened, and with all packaging intact.
- To initiate a return, please contact our customer support team at support@1mart.pk to receive a return authorization.
Exchange Policy:
- If you wish to exchange an item for a different model or size, please follow the same procedure as for returns.
- Exchanges can be made within 14 days of receiving your order, provided the product is in its original condition.
Refunds:
- Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to the original payment method within a certain number of days.
We are committed to ensu
FAQs
Items may be returned or exchanged if they are in their original condition, unopened, and with all packaging intact. Please check our return policy for specific details.
You have 14 days from the date of receiving your order to initiate a return or exchange.
To start the process, please contact our customer support team at support@1mart.pk to receive a return authorization.
Yes, once your returned item is received and inspected, you will be notified of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method.
If you receive a damaged or defective item, please contact our customer support team immediately at support@1mart.pk. We will assist you in resolving the issue, which may include a replacement or refund.
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